Oracle ERP Staffing for Process Control Leader
Executive Summary
A global industrial controls company embarked on a multi-country Oracle EBS to Fusion Cloud transformation, aiming to unify finance, procurement, and manufacturing processes. Synaptron was engaged by their System Integrator (SI) partner to provide specialized Oracle ERP consultants across functional, technical, and reporting tracks.
Through this engagement, Synaptron delivered:
- 10+ Oracle consultants onboarded across 5 global sites
- Seamless rollout across 4 entities in India, UAE, and North America
- Accelerated UAT cycles with 100% test coverage for 6 business streams
- Stabilized Fusion Cloud go-live with zero critical post-cutover incidents
This case reinforced Synaptron’s strength in ERP staffing for global rollouts, especially within complex, engineer-to-order and discrete manufacturing environments.
Challenge
Oracle ERP Program Under Tight Timelines, With Global Scope
The client’s ERP program had aggressive goals:
Migration from Oracle EBS 12.1 to Fusion Cloud
Migrate from Oracle EBS 12.1 to Oracle Fusion Cloud across Finance, SCM, and Projects
Process Alignment with Global Templates and Local Compliance
Align legacy processes with global templates, while localizing statutory needs for India and UAE
9-Month Rollout with UAT, CRs, and Data Migration
Deliver the rollout within 9 months, including UAT, CR development, and data migration
Cross-Time Zone Support for Diverse Business Units
Manage multiple time zones and support business teams across engineering, manufacturing, and shared services
Rapid Staffing with Oracle-Experienced Resources
Staff project roles quickly, with minimal onboarding lag and strong Oracle domain knowledge
The SI partner brought in Synaptron to own key roles in delivery, testing, and post-go-live support across tracks.
Solution
Rapid Deployment of Oracle Functional and Technical Consultants by Synaptron
Synaptron worked closely with the SI and client PMO to augment delivery across Fusion Financials, SCM, Manufacturing, and Technical Development. Resources were deployed onsite and remotely across India, Dubai, and the U.S.
Key Roles Delivered by Synaptron:
- Oracle Financials (Fusion + EBS)
-
- GL, AP, AR, FA consultants configured new ledgers, tax setups, multi-currency postings, and intercompany logic
- Led mapping of old CoA to new Fusion structure; supported reconciliation and cutover planning
-
- Oracle Procurement & Inventory
-
- Configured iProcurement flows, catalog-based purchasing, and India GST taxation logic
- Implemented consigned inventory and drop-shipment flows for UAE plant
-
- Oracle Manufacturing & Projects
-
- Functional consultants supported discrete job-based manufacturing setups, BOM validation, and WIP costing
- Assisted in setting up project accounting and capital project tracking for engineering-led orders
-
- Technical Consultants (OTBI, BI Publisher, Integrations)
-
- Developed outbound interfaces to legacy MES and engineering PLM tools
- Built BI Publisher reports (PO, invoice, asset register) and OTBI dashboards for CFO and operations
-
- Testers and Post-Go-Live Support Analysts
-
- Delivered complete UAT script packs across modules
- Supported go-live triage, user queries, and configuration fine-tuning
-
Outcome
On-Time, On-Budget Oracle ERP Go-Live Across Regions
Synaptron’s staffing and delivery support helped ensure:
- Go-Live for 4 Global Entities Within 9 Months
- 100% UAT Coverage and defect resolution within SLA windows
- Zero Critical Issues Post-Go-Live, with over 200 tickets handled in the first month
- Strong Business Satisfaction Scores, especially from finance and procurement heads
- Long-Term Support Pool retained for stabilization and enhancement needs
Future
Long-Term ERP Support and Analytics Enablement
Synaptron continues to support the client via its SI partner in:
Fusion Enhancements and Workflow Automation
(e.g., email-based PO approvals, payment alerts)
Integrating Oracle ERP with global MES and CRM systems
Deploying additional BI modules
for engineering cost rollups and demand analytics
Providing shared Oracle support pool
under AMS with flexible ticket-based model